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Please contact the Tech Support and ask them to link your game account with your e-mail address so you'll be able to play the game on official platforms and can also access forum.

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Refund is not possible.

Hi there!

You can only purchase the highest modification of item available at your rank.

Crystals can't be transferred from one account to another.

Submit your answer through this form.

If you'd have read the F.A.Q of the giveaway contest, you'll probably see this:

Q: Do I have to use Magnum to make the kills?
A: No, you can use any piece of equipment you like to complete the kills.