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I lost crystals from my Acc without even knowing

Aun-S 4 года назад • обновлен 4 года назад • 3

first i had 38k cry and the next day i login i had only 48cry. I even changed my pass then i made 6k cry and now i have only 3k cry,i used none of them.my acc is also linked with email.please help

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Ответ
Отвечен
SHOAIB.ZAFAR 4 года назад

It seems someone has access to your account.

  1. Make sure your account is not linked to Facebook. If it is, un-link it.
  2. Run a full system scan using a good anti-virus engine as you might have downloaded keylogger or spyware unintentionally.
  3. You can contact the Tech Support to recover your loss. Check this: I lost crystals/exp/items from my account

Also check a worth reading article here: How to protect your account against phishers, scammers, hackers.


Aun-S 4 года назад

Great now the rest of 3k are gone as well thanks tankihelp

Ответ
Отвечен
SHOAIB.ZAFAR 4 года назад

It seems someone has access to your account.

  1. Make sure your account is not linked to Facebook. If it is, un-link it.
  2. Run a full system scan using a good anti-virus engine as you might have downloaded keylogger or spyware unintentionally.
  3. You can contact the Tech Support to recover your loss. Check this: I lost crystals/exp/items from my account

Also check a worth reading article here: How to protect your account against phishers, scammers, hackers.


Aun-S 4 года назад

thanks for the help i have already submitted an aplication

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