0
Problem solved

Can't transfer BR account to EU

SemMedo 7 miesięcy temu Ostatnio zmodyfikowane przez Adab (Moderator) 7 miesięcy temu 1


good night i would like to immigrate my account to the server and i am the account and i am from brazil because when i click the immigrate button it does not work it appears as if i am logging into the game and not changing password number

I CANNOT LOG IN TO IT LOOKS LIKE THIS SEILA BUGGY AND I WAS IN MY MAIN NEED TO CONFIRM GMAIL I HAVE TRIED MANUALLY IT WASN'T

3790337

Odpowiedź

Odpowiedź
Problem solved

Hi, please restart your browser, check your internet connection, clear cache (Browser), try using other browsers, or entering the game using the HTML5 version's client and then try again (if you already use its client and it doesn't work, clear the client's cache).

If nothing helps, please contact our Technical Support team using this form, they will help you with this. By seeing the numbers you have mentioned, I think you have already contacted them and that's a ticket ID - if so, you should wait for an answer from them.

Good luck and have a nice day! :)

Odpowiedź
Problem solved

Hi, please restart your browser, check your internet connection, clear cache (Browser), try using other browsers, or entering the game using the HTML5 version's client and then try again (if you already use its client and it doesn't work, clear the client's cache).

If nothing helps, please contact our Technical Support team using this form, they will help you with this. By seeing the numbers you have mentioned, I think you have already contacted them and that's a ticket ID - if so, you should wait for an answer from them.

Good luck and have a nice day! :)