How to Learn Why You Were Banned~
Within the game
There are 2 types of bans within the game.
1. Chat bans
2. Account bans / suspensions
If you want to know more about why your account was banned, then contact tech support.
How to Learn Why You Were Blocked~
Use this form to contact TechSupport. Describe your problem with as many details as possible. TechSupport will contact you by sending a message to the email address linked to your account.
Remember: Administrators cannot block/unblock accounts. Please do not contact them for this matter.
If you want to know more about why you are banned or blocked on the forum, please contact one of the Forum Administrators through PM.
How to Learn Why You Were Blocked on the Forum
How to Learn Why You Were Blocked On The Help Site~
If you are certain you have entered your account credentials on the Help site correctly, but still cannot get in, this is most likely due to the fact you have been blocked on grounds of violating the rules. To find out why you were blocked, send a Personal Message to Jay.
Why can't I sign into the TO Wiki~
If you find yourself unable to sign into the Tanki Online Wikipedia page, it's not your fault! Only Wiki Editors have account access to the site, as they need to edit and update the Wiki resources. The fact you can't sign in isn't the result of something on your end, but rather, is the result of a policy applied to all players.
Customer support service by UserEcho