Days ago, when I opened containers (Ultra and the green one) I got heat immunity augment, and many more, but now when I'm searching for it, I'm unable to find it, the garage is saying that I haven't owned that augment its asking me for tankions and crystal to own it agian. I also refreshed my game several times but my augments are still missing. It happened to my other accounts too. I wish I could remember to screen shot it while opening, to be honest I don't have any proof, but I need help from server to check my records while opening containers. I'll be really thankful to gameservers for providing me back my augments which are my rights.
Customer support service by UserEcho