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Can Not Play Tanki Mobile

hari3692 2 months ago updated by Envy 2 months ago 3

I have always had this problem with tanki online mobile. After I install the game and finish the tutorial, the game gives me this error message of server maintenance even though the time is nowhere near server update time. Any time I try to play the mobile game, it gives me this error. I have a Samsung Galaxy note 3 and it has android 5.0 . Please tell me a way to fix this.Screenshot of error

Answer

Answer
Answered

Hello,

Have you tried clearing the cache for the mobile version? 

You can do so so by doing the following steps,

1. Go to your device settings

2. Find the "Apps setting"

3. Go to your storage

4.Clear cache

5. Uninstall and install the game

If this problem persists, please write to tech support at help@tankionline.com

Best regards,

FTL

Answer
Answered

Hello,

Have you tried clearing the cache for the mobile version? 

You can do so so by doing the following steps,

1. Go to your device settings

2. Find the "Apps setting"

3. Go to your storage

4.Clear cache

5. Uninstall and install the game

If this problem persists, please write to tech support at help@tankionline.com

Best regards,

FTL

i have already tried this, the issue still persists. I have already sent an email to tanki help but no reply. I hope there is a solution.

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Hey! If they don't contact you back within 7 days please send another ticket it. Also when they do reply could you let us know how your issue was resolved.

Thank you, 

FTL