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Problem solved
Crystals disappeared from my account
I had 137K crystals in the account, but they were deleted and left me with only 137.
Why did this happen and how do I get the crystals back?
Of course I did not use them.
Answer

Answer
Problem solved
Customer support service by UserEcho
Hi there, please contact our Technical Support team using this form, explaining the issue as detailed as possible. They do an excellent job helping players with such cases, no worries! :)
More info.