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Problem solved

Ultra Container disappeared without dropping anything

Drain_Brammage 3 months ago updated by adab_online (Moderator) 3 months ago 4

I purchased an ultra container. I had already had 6 weekly and 4 regular containers. I opened the weekly together, then the 4 regular ones 1 after the other, and the ultra lastly. Upon opening the ultra, nothing happened and it took the container from me


it took the container (utlra) charged me for it and gave me nothing back.. after i just paid 150 tanki coins to purchase it.

Answer

Answer
Problem solved

Hey, don't worry! Please fill in this form to contact our Tech Support team. They will try their best to help you as soon as possible!

But please make sure you did not actually receive anything from it. Waiting for the servers to restart at 2 AM UTC is a good idea, but it seems you have already done it.

Have an awesome day, and make sure you also read some more information before contacting them.

GOOD, I'M SATISFIED
Satisfaction mark by Drain_Brammage 3 months ago
Answer
Problem solved

Hey, don't worry! Please fill in this form to contact our Tech Support team. They will try their best to help you as soon as possible!

But please make sure you did not actually receive anything from it. Waiting for the servers to restart at 2 AM UTC is a good idea, but it seems you have already done it.

Have an awesome day, and make sure you also read some more information before contacting them.

if you say so..the form u directed me to is for lost " crystals " how is that going to help me ?

i just titled it differently and well see, anyway, i have no faith in tanki online to prevent things like this from happening again; so,  for whatever its worth get used to these bugs forever ( quite a bright future aye ? ) .

The form is so but you are good to use it to explain your problem.