0
Problem solved

my friend has been banned for no reason please send the reason

kiwi928 5 months ago updated by Mr.Nibbles 5 months ago 1

he (suchimpo01) was our clan leader and a great leader and a great friend i would want you guys to allow him to enter into his id again he was a great person and u guys didn't even give a reason please send me a reason on this gmail

ayeshadotahmed@gmail.com 

Answer

+1
Answer
Problem solved

Hello!

Please tell your friend to fill out this Customer Service ticket, and explain his/her problem within that form. The Customer Support email (help@tankionline.com) will respond to the email your friend inputs into the ticket, and can give the reason for the account's ban.

It is important to note that only the account owner can receive useful help related to his/her account, not friends of the specific player. If you, or one of the other friends of the account owner fills out the ticket, in an attempt to help the friend with the problem, no solution will arise, and it will be a wasted effort.

Hope this helps!

+1
Answer
Problem solved

Hello!

Please tell your friend to fill out this Customer Service ticket, and explain his/her problem within that form. The Customer Support email (help@tankionline.com) will respond to the email your friend inputs into the ticket, and can give the reason for the account's ban.

It is important to note that only the account owner can receive useful help related to his/her account, not friends of the specific player. If you, or one of the other friends of the account owner fills out the ticket, in an attempt to help the friend with the problem, no solution will arise, and it will be a wasted effort.

Hope this helps!