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Problem solved

Account help - Hacker spent money on my account.

Akh 6 months ago updated by Mr.Nibbles 6 months ago 1

Okay so basically, a few days ago my account was hacked, and I got it back yesterday. The hacker spent my goldboxes, and spent some crystals on upgrades. However, he also bought tankcoins because I was at 0 tankcoins before, now I'm at 126. I have reasonable evidence to believe that he spent money on the account. I'm worried that if he asks his bank to refund his money, my account will get blocked. What can I do?

Answer

+1
Answer
Problem solved

Hello!

You should fill out this Customer Service ticket, and describe your problem in that form. They will contact you via the email you put in the form, and you can check the possibility of refunding anything or everything that occurred on your account. I believe they typically refund most crystal purchases, but I am not sure about Tankoins that were bought. If your account gets banned due to the hacker refunding the money, simply email them back and explain this, and they should unban your account with ease.

Hope this helps!

+1
Answer
Problem solved

Hello!

You should fill out this Customer Service ticket, and describe your problem in that form. They will contact you via the email you put in the form, and you can check the possibility of refunding anything or everything that occurred on your account. I believe they typically refund most crystal purchases, but I am not sure about Tankoins that were bought. If your account gets banned due to the hacker refunding the money, simply email them back and explain this, and they should unban your account with ease.

Hope this helps!