Payed Product Issue
So I decided to go and purchase 4300 tankoins, but apparently I clicked on the 150 tankoins option. Because I was using a $50 gift card, I lost all the money on it. I am posting this in hopes that Tanki will at most see this and give my account the 4150 tankoins I never got, and at least see this and alter the payment screen to make it more readable so that more people don't accidentally do what I did and lose a crap ton of money.
Answer
Hello!
Please fill out this form (Application for failed payment), and include a story of your unfortunate problem, as well as an email for them to respond to. After filling out the form, help@tankionline.com will reply to the email you specify in the form, and help you from there.
Hope this helps!
Customer support service by UserEcho
Hello!
Please fill out this form (Application for failed payment), and include a story of your unfortunate problem, as well as an email for them to respond to. After filling out the form, help@tankionline.com will reply to the email you specify in the form, and help you from there.
Hope this helps!