0
Problem solved

Lost my data.

o_o-destuidor 7 months ago updated by Mr.Nibbles 7 months ago 2

Ok so, i decided to go back to Tanki, logged into my account and it showed up as invalid username/password. So i decided to make a new one with the same nick, to see if it would work. I remember i played around 1 year ago, did those daily quests and even managed to get a space skin. I wonder if there's any way to get my data back. Thanks in advance.

Answer

+1
Answer
Problem solved

Hello!


Your nickname was most likely automatically changed because you were inactive for a long period of time (Please check this Wiki page for more information regarding this). You can login into your account by using this format: r_[ORIGINAL NICKNAME]0 (For example, it would be "r_Mr.Nibbles0" for me), and using your original password. To change your username, please contact help@tankionline.com, and explain to them that your nickname was changed, and they will allow you to rename it (or even change your nickname back to what it was before, if the nickname is available).

If this does not work, please fill in this Customer Service form, and Tanki Online Support will contact you, and help you login into your account again.

Hope this helps!

Also, if it helps, i still got the original verification e-mail, sent on 16/10/2016.

+1
Answer
Problem solved

Hello!


Your nickname was most likely automatically changed because you were inactive for a long period of time (Please check this Wiki page for more information regarding this). You can login into your account by using this format: r_[ORIGINAL NICKNAME]0 (For example, it would be "r_Mr.Nibbles0" for me), and using your original password. To change your username, please contact help@tankionline.com, and explain to them that your nickname was changed, and they will allow you to rename it (or even change your nickname back to what it was before, if the nickname is available).

If this does not work, please fill in this Customer Service form, and Tanki Online Support will contact you, and help you login into your account again.

Hope this helps!