
Takes long to connect to a battle in the new HTML5
Why does it usually (by far most of the time) take so long to connect? Even if it says "average time 16 seconds" it's usually more than a minute or longer before the battle begins. I'm running WIndows 7 with an i7 processor on a 25 Mbps fiber-optic connection and a gigabit router. Thank you.
Answers

As a side note, the Flash version of Tanki seems to load more quickly and more consistently in Chrome, Firefox, and Brave browsers.

Hey, assuming you are talking about the new HTML5 version of the game, it depends on many factors, if your computer and internet are good, then it may because of the number of battles or players available at that moment. It may also be because your browser is too slow, if so, please try playing the game using other browsers.

Hi adab_online, and thanks for responding. So then, if my processor and Internet connection are both good (i7 and 25Mbps), then it's because the game is just slow to load, especially the HTML5 version. Okay, now I understand.

As I said, it could be due to one of the following (3, 4 & 5 are new points I just added):
1. Less battles or players available
2. Slow browser (try the solution here solution or switch to another browser)
3. Your computer heats up easily (try the solution here)
4. Excessive browser cache accumulation (try the solution here)
5. Outdated browser (try the solution here)
Please note that these are just some of the common reasons I've mentioned, there might be more in reality.

Thanks, Adab. I reached out to Tanki Support they helped me through this. It turns out that my Chromium-based Brave browser was the culprit. Firefox seems to work a LOT faster. I appreciate your feedback and suggestions. Cheers!
Customer support service by UserEcho
Hey, assuming you are talking about the new HTML5 version of the game, it depends on many factors, if your computer and internet are good, then it may because of the number of battles or players available at that moment. It may also be because your browser is too slow, if so, please try playing the game using other browsers.
Thanks, Adab. I reached out to Tanki Support they helped me through this. It turns out that my Chromium-based Brave browser was the culprit. Firefox seems to work a LOT faster. I appreciate your feedback and suggestions. Cheers!
As I said, it could be due to one of the following (3, 4 & 5 are new points I just added):
1. Less battles or players available
2. Slow browser (try the solution here solution or switch to another browser)
3. Your computer heats up easily (try the solution here)
4. Excessive browser cache accumulation (try the solution here)
5. Outdated browser (try the solution here)
Please note that these are just some of the common reasons I've mentioned, there might be more in reality.