My account got banned because someone hacked mine and used hacks

Dear Tanki,

Today, my Principal account : Xenore, got banned from using third party Software.But i didn't use that , this whiole day i was out studying when i came back home i saw that it got banned forever. telling myself why i was wondering that you made a mistake , i want to my email adress it got hacked so someone hacked my tanki account and used hacks in it. So please tanki i beg you from the bottom of my heart please , Unban my account it's not my fault i beg you i could do nothing.

I hope that you consider my letter , and i hope you will reply me as soon as possible.

Sincerely,

Xenore Owner.