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Problem solved

Missing Items

connordylan 1 year ago updated by Jay (Administrator) 1 year ago 3

No one has been on my account.

I first played this game around 7 years ago and had a lot of stuff on my account, for nostalgia I came back on to find that all my items are gone and my account has been reset to level 0. I did spend a little bit of money on this game previously and I played it around a year ago and my items were still there. Is there anyway I can get them back or you can confirm the age of my account/what I had.

Thanks :)

Answer

Answer

Hi. What most likely happened was that you were affected by the Nicknames Database Update. If you would like to read about it, click here

If you want a new nickname (with the same garage and achievements of your past account) then please write to Tanki Tech Support by clicking here

Problem solved

Hello! Please fill out this form. 

My problem is not crystals, my whole account has been reset.

Answer

Hi. What most likely happened was that you were affected by the Nicknames Database Update. If you would like to read about it, click here

If you want a new nickname (with the same garage and achievements of your past account) then please write to Tanki Tech Support by clicking here