I got on to my account, but i can't play on battles because the play button for the battles is not gray like usual and when you try to click it, it will do nothing. I've tried restarting my computer and signing out and quitting. I have also tried to use a different computer and also cleared the browser data. I also tried my sister's account and it works perfectly fine and also changed my password. I looked at the help section, and there were no solutions for the problem. The picture below is what i screenshoted on my account when the problem occurred.
Please help me. Thanks
Customer support service by UserEcho