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Why doesn't the 20000 bonus work for me
Today for the 20000 bonus promotion, I bought my first package of crystals but the extra 20000 crystals never showed up. Why isn't it here?
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Scientist 6 years ago
If you're sure you did everything the right way and did not receive the promised reward, please contact help@tankionline.com and tell them you didn't receive the 20k crystals. After making sure you really did not, the crystals will be added to your account.

Answer
Answered
If you're sure you did everything the right way and did not receive the promised reward, please contact help@tankionline.com and tell them you didn't receive the 20k crystals. After making sure you really did not, the crystals will be added to your account.
Customer support service by UserEcho