I have the same problem but at the beginning of the game. everytime i attempt to play the game It just puts me on a grey screen and it never plays the loading screen its just stuck on that screen, i had this problem for the past 2 years and never got to play the game because of that and i think i would like that problem fixed now
Hey, please try clearing cache (Browser/Client) or check your internet connection.
If nothing works, please provide a screengrab or video recording if
possible so we could further forward the issue and try helping you at
Customer support service by UserEcho