
power cut
i was playing in the map polygon and i was having almost 1100 points i was 4 and the battle cystals were about 8600 and in about the last 11 mins there was a power cut and all my crystals which i was about to take was lost what are you gonna do about it please help me because it was a lot of crystals i was gonna get after that battle
Answer

I am sorry, but there is nothing we can do about it. In case of connection loss, you still have the chance to get back in the battle, just refresh the page within 5 minutes and you won't leave the battle. But five minutes is the limit. We suggest you to play shorter battles to avoid such circumstances.

Well, developers are constantly working to make the game client better and better. Who knows, the refresh option may be implemented!
Customer support service by UserEcho
I am sorry, but there is nothing we can do about it. In case of connection loss, you still have the chance to get back in the battle, just refresh the page within 5 minutes and you won't leave the battle. But five minutes is the limit. We suggest you to play shorter battles to avoid such circumstances.