help, can't get m1 from m0, only m2, and can't get m0 guns

Hello,

First of all, yes, i know lots of people have already requested help on the same topic, but i wanted to make the separate post.

I'm rank Captain, and well, i can't upgrade to m1 from my m0 hull, because my rank is too high, can @tankionline fix this?

There is also an unfair thing here. i can't buy m0 Vulcan, and m0 hammer, because my rank is too high, that's pretty unfair if you ask me.

best regards, maku2