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Problem solved

Gift card over charged( Urgent)

monSteRs_SkarY 10 months ago • updated by MSI (Moderator) 10 months ago 1

i was charged for $25 gift card for a $10 package. How can i get the rest of the balance amount? This happened 2nd time . Previous time also i was charged for $25 for a $10 package. How can i get the balance?


Answer

Answer
Problem solved

Hello,

The first thing to do is to check the balance left on the gift card, you can easily do that here: Gift Card Balance Check

If all the money was taken from the card for a package which costs lower, please fill in this form with as much details and possible to get support from the help desk.

Next time, connect your gift cards to a wallet to get more details on your gift card and its contains.

Answer
Problem solved

Hello,

The first thing to do is to check the balance left on the gift card, you can easily do that here: Gift Card Balance Check

If all the money was taken from the card for a package which costs lower, please fill in this form with as much details and possible to get support from the help desk.

Next time, connect your gift cards to a wallet to get more details on your gift card and its contains.