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my game have error while opening and battle is not opening

dota93 9 months ago • updated by MSI (Moderator) 21 hours ago 3

my game is opening having error and battle is not opening

Answer

Answer
Answered

Hello,
If you're experiencing loading issues right after the MatchMaking update, it's was caused by bugs and are now fixed.
Otherwise, please follow this article: https://help.tankionline.com/knowledge-bases/7/articles/2297-i-cant-enter-the-game-the-game-doesnt-load
If none of this helps, kindly provide more information about your issue (including screenshots if possible) to help us determine your specific problem!

Answer
Answered

Hello,
If you're experiencing loading issues right after the MatchMaking update, it's was caused by bugs and are now fixed.
Otherwise, please follow this article: https://help.tankionline.com/knowledge-bases/7/articles/2297-i-cant-enter-the-game-the-game-doesnt-load
If none of this helps, kindly provide more information about your issue (including screenshots if possible) to help us determine your specific problem!

Hello,

I have been having this problem as of today. I click on the Play button for a battle and the screen starts to load and then disappears. I have reset my router, downloaded the client but still nothing works. Also, I tried to see if this is happening on my other account and it does not. Can i get help with this?