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Why are supplies not returned when there is a mistake with using them?

fallingleaf_271 1 year ago • updated 12 months ago 2

Hello all,

I recently accidentally used a gold box in a battle shortly before it ended. Because of this, the battle ended before the gold box was dropped. Nobody got the gold box and I contacted tankionline help, but they said they do not return supplies or crystal refunds. Gold boxes are very hard to get, and I feel rather cheated. What is the reason that the support staff do not offer a refund?

Answer

Answer
Answered

Hello.

Because Tanki won't refund everyones mistakes, it's your own fault of using your gold supply, even if it was by mistake.

I would suggest you changing Gold box key bind in settings to some other so you don't accidentally press it again.

GOOD, I'M SATISFIED
Satisfaction mark by fallingleaf_271 12 months ago
Answer
Answered

Hello.

Because Tanki won't refund everyones mistakes, it's your own fault of using your gold supply, even if it was by mistake.

I would suggest you changing Gold box key bind in settings to some other so you don't accidentally press it again.

I understand. Thanks for your feedback!