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Answered

Special Offer Package Error

The-Doctor-is-Here 12 months ago • updated by DeepSky_RS 4 months ago 3

I Just tried to purchase the special package for Tankers Day: 24.99USD for 160,000 crystals, special paint, supplies, premium, gold boxes. The first time the transaction didn't go through. I checked with my credit card company and tried again. This time the transaction went through, however I did not receive all of the crystals only around 50,000 or so. Since the transaction never went through the first time, I do not feel I should be penalized for having to try again to purchase it. I feel I should receive the full amount of crystals in my account. Please get back to me as soon as you can..... Thanks!

Answer

Answer
Answered

Hello, I'm glad you got your crystals, it's a bug where you need to refresh game to get your crystals, already noted to be fixed.

If you have have other problems about payments, please take a look at this: Failed Payment Transaction?

Never Mind -- Looks like the proper crystal amount has now been added to me account.

Answer
Answered

Hello, I'm glad you got your crystals, it's a bug where you need to refresh game to get your crystals, already noted to be fixed.

If you have have other problems about payments, please take a look at this: Failed Payment Transaction?

Hello, As the May Holidays Started but then i didnt get any offers in my garage neither on micro-upgrades and nor on any paints and other things.. Could u Help me out in this situation..