Hi. Does the upgrade button show a timer like this;
If yes, then you didn't purchase the speed up and your upgrade will be finished in the time showed on the button. If you are sure that isn't the case and you lost crystals for the micro-upgrade step without actually getting it, contact tech support through this form.
i keep hull and turrent the same the hull up graded last time but not the turrent
Customer support service by UserEcho