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Help! After your most recent server update, I lost about 2200 jewels from my account. WHY?!?!

WhrlngSuckngQuagmire 3 years ago • updated by Scientist (Administrator) 3 years ago 2
Help! After your most recent server update, I lost about 2200 jewels from my account. WHY?

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If you've lost crystals, please contact help@tankionline.com and let them know about your problem. After making sure that you really did lose crystals, they will be added back to your account.
At the end of game fffffff83539d563 on EN3, I had 127467 jewels. At the end of game fffffff83381d4e7 on EN3 following your most recent server restart, I had 125068 crystels -- I should have GAINED about 200 crystals, not LOST 2399 crystals. What happened?
Answer
Answered
If you've lost crystals, please contact help@tankionline.com and let them know about your problem. After making sure that you really did lose crystals, they will be added back to your account.