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Answered

password reset

ywork4 3 years ago • updated by MSI (Moderator) 5 months ago 3
Hi team
My sons friends know his password and the settings screen does not allow him to change it. Can you please advise how he can change it please.

Answer

Answer
Answered
Firstly, if your friend has an issue, he should report it not you. Secondly, if he is unable to do it through the traditional methods, then he'll need to contact help@tankionline.com via an e-mail. He'll have to prove the account is his, and then from there may have the e-mail changed.
Answer
Answered
Firstly, if your friend has an issue, he should report it not you. Secondly, if he is unable to do it through the traditional methods, then he'll need to contact help@tankionline.com via an e-mail. He'll have to prove the account is his, and then from there may have the e-mail changed.

My Account Has Broken Name Is:erekle938 Please Help Me 


What do you mean by your account name is broken? Could you please clarify that?