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Two accounts with one email

Philtaz2 2 years ago • updated by Scientist (Administrator) 2 years ago 1 1 duplicate

I have two logins with the same email but different names. I forgot my password for the older one, but when I try to do password recovery it only works for the new account. Is there a way to recover the older account?

Answer

Answer
Answered

Contact help@tankionline.com and ask TechSupport to change the password of your older account. After making sure the account belongs to you, the password will be changed to anything you want. If you want, you can also ask them to change the email address linked to your account.

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Satisfaction mark by Philtaz2 2 years ago

Duplicates 1

Answer
Answered

Contact help@tankionline.com and ask TechSupport to change the password of your older account. After making sure the account belongs to you, the password will be changed to anything you want. If you want, you can also ask them to change the email address linked to your account.