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Answered

I lost crystals from my Acc without even knowing

Aun-S 2 years ago • updated 2 years ago 3

first i had 38k cry and the next day i login i had only 48cry. I even changed my pass then i made 6k cry and now i have only 3k cry,i used none of them.my acc is also linked with email.please help

Answer

Answer
Answered

It seems someone has access to your account.

  1. Make sure your account is not linked to Facebook. If it is, un-link it.
  2. Run a full system scan using a good anti-virus engine as you might have downloaded keylogger or spyware unintentionally.
  3. You can contact the Tech Support to recover your loss. Check this: I lost crystals/exp/items from my account

Also check a worth reading article here: How to protect your account against phishers, scammers, hackers.


Great now the rest of 3k are gone as well thanks tankihelp

Answer
Answered

It seems someone has access to your account.

  1. Make sure your account is not linked to Facebook. If it is, un-link it.
  2. Run a full system scan using a good anti-virus engine as you might have downloaded keylogger or spyware unintentionally.
  3. You can contact the Tech Support to recover your loss. Check this: I lost crystals/exp/items from my account

Also check a worth reading article here: How to protect your account against phishers, scammers, hackers.


thanks for the help i have already submitted an aplication