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Answered

Username changed without permission

r_RatneshKesineni0 2 years ago • updated by Bobzilla50 11 months ago 6

I have not played tanki in a very long time ( 2 years or so) So I try to log back on with my old account but for some reason it did not work. After resetting my password, for some reason my username was changed. I did sign up with this username and was wondering how I can get my old username back. Ps(I know this is my account and I did not accidentally log onto someone else's account.

Answer

Answer
Answered

It is changed due to the Nickname Database update.
If your account was linked to email, you must have received a nickname change email. If not, you can contact the Tech Support for free nickname change using this form.


How to check nickname availability?

did not sign up with this username*

Answer
Answered

It is changed due to the Nickname Database update.
If your account was linked to email, you must have received a nickname change email. If not, you can contact the Tech Support for free nickname change using this form.


How to check nickname availability?

I have the same issue as this person, my original account was changed and now I have no idea how to find it again. I never registered it with an email account, so how am I supposed to find out what the username it was changed to is?

On top of this, I couldn't remember the password, and I tried submitting an account recovery form and all I got was a computer-generated message that didn't help me at all. I want to know how to get my account back.

The computer generated message might be your ticket number. Don't worry, a worker will check your application as soon as your ticket number was reached.

This is the message I received: ''  Unfortunately, the account information you have provided is incorrect. Account return is impossible.  ''. So I doubt I'm going to get any further help...