1. Questions and Answers
  2. Questions
0
Answered

connection error

GolDen.Sun 3 years ago • updated by Sia (Administrator) 2 years ago • 2

I have a question i get connection error every time i try to go in battle or when i leave a battle i need to reload everytime and i also tried to reinstall windows to solve it but it didnt work pleas help me

Answer

Answer
So 3 years ago

Hi.

Try this might help you.

  1. Clean Flash Shared Objects.
  2. Check your router settings (closed ports), perhaps ports 5221, 5222, 5190 are blocked.
  3. You need to open one of these ports. It can be done by your system administrator or support of your ISP (Internet Service Provider).
  4. It is also possible the error is caused by a problem with your internet connection. Try to enter the game later.

Answer
So 3 years ago

Hi.

Try this might help you.

  1. Clean Flash Shared Objects.
  2. Check your router settings (closed ports), perhaps ports 5221, 5222, 5190 are blocked.
  3. You need to open one of these ports. It can be done by your system administrator or support of your ISP (Internet Service Provider).
  4. It is also possible the error is caused by a problem with your internet connection. Try to enter the game later.

Answered
Sia (Administrator) 2 years ago

Customer support service by UserEcho