+2
Answered

linking email problem

deep9th 3 years ago • updated by Scientist (Administrator) 2 years ago 11

Hi there!

I'm having problems with linking my e-mail to the game.

I did all the steps as described in help, got confirmation mail (clicked on the link in email) and now when I log in, I've got triangle with exclamation next to my nick. When I click it, it it gives me 2 options: 1. Setup new email address, 2. Confirm your current email address. I click on 2. and it says we sent you mail blah blah... I never get that (second) mail and can't reserve my nick for TankiX. Pls help.

Thanks in advance

deep9th

Answer

+1
Answer

Solution:

The link that you receive will be like this http://www.miniclip....mailChangeHash=xxxxxxxxxxxx


You just have to change the initial of that link, here is how to do it:


Change http://www.miniclip....mailChangeHash= with http://tankionline.c...mailChangeHash= so the link will be like this http://tankionline.c...mailChangeHash=xxxxxxxxxxxxxxxxx


I hope it will solve your problem.


Note: Don't try it with previous links, generate a new one and then change it.

GOOD, I'M SATISFIED

I didn't expect this evaluation of the support, so I'll use it to fulfil the solution.

I've changed

www.miniclip .com/games/tanki-online/en/#emailConfirmHash=....

to

www.tankionline.com/en/#emailConfirmHash=.... Notice that I also erased /games/tanki-online


Thanks again!

Satisfaction mark by deep9th 2 years ago
+1

Try resending the mail or looking in Junk (Spam) folder of your email.

tried all of that, but nothing. But thanks for try :)

What is wierd - I've got confirmation link, which starts with "www.miniclip.com/....."


Change "miniclip.com" to "tankionline.com" and try that way.

Also, does this topic help you?

No, not working that. Here's photo of the situation.


When I clik on Confirm your current email address, I get msg from next image, but that mail never find my inbox



Are you sure you're checking the email address that's linked to your account? Because most of us have more than one email address.

Also, check Junk (or Spam) folder. You may find the mail there.

I've got 3 different emails. Checked all of them (including junk mail) ...and definetly nothing. I'm really confused.

I don't care much about reserving my name for TankiX, but can't do any other action.

I think it's problem with that Miniclip ...since I've played (in the beginning) through that site and linked Tanki with it and FB. But later I changed email, and loging in, only through original site. Yet again, don't know how did I get link (in 1st email) which starts with www.miniclip.com/....

I'll try to switch email, so I can go through whole procedure again. Will let you know what happend.

Btw, thanks for your effort. I really apreciate it

Nope, nothing :(

When I change email address I got activation mail...


...I click it, email in game really change, but on the tankionline site still got that triangle (from previous photos) asking me to verify

Notice the activation link ... miniclip.com

+1
Answer

Solution:

The link that you receive will be like this http://www.miniclip....mailChangeHash=xxxxxxxxxxxx


You just have to change the initial of that link, here is how to do it:


Change http://www.miniclip....mailChangeHash= with http://tankionline.c...mailChangeHash= so the link will be like this http://tankionline.c...mailChangeHash=xxxxxxxxxxxxxxxxx


I hope it will solve your problem.


Note: Don't try it with previous links, generate a new one and then change it.

I have the same problem i am quite sad that this is not working for myself either

SHOAIB.ZAFAR it worked !! Thank you!