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Beantwortet

The problem in account

Alirezaix vor 3 Jahren • aktualisiert von SHOAIB.ZAFAR vor 3 Jahren 7

Hello.

I saw when I entered my rank dropped to their own personal account. Tankm color has changed. I do not know why. Mina 2 days ago I bought a new 20 number, but can not be added together. I am Iranian and I'm speaking English is not good and I use google translation. Please advise why it came to this account?
Username: alirezaix


Antwort

Antwort

Upon your return after your absence you were offered a 24hour of premium benefits, hence the red banner behind your rank icon. After the premium expired the banner was removed and its absolutely normal. If you purchase premium time in the game you will see the banner again for the duration of the premiumship. As for mines we cannot confirm if there had been a glitch, but you can email the support team to verify How to write to TechSupport?

Hello.

I saw when I entered my rank dropped to their own personal account. Tankm color has changed. I do not know why. Mine 2 days ago I bought a new 20 number, but can not be added together. I am Iranian and I'm speaking English is not good and I use google translation. Please advise why it came to this account?
Username: alirezaix


Hello,
Please re explain what you mean by the above and can you ensure you logged in to the correct account by logging out and back in. Some screenshots will help us understand your issue better

hi

Thanks for your follow-up.


Antwort

Upon your return after your absence you were offered a 24hour of premium benefits, hence the red banner behind your rank icon. After the premium expired the banner was removed and its absolutely normal. If you purchase premium time in the game you will see the banner again for the duration of the premiumship. As for mines we cannot confirm if there had been a glitch, but you can email the support team to verify How to write to TechSupport?

thank you . If the send nasty e-mail support for Tech Support.

+1

You mustn't have clicked buy now. Like Sia said, it was Premuim account, and Sia a small correction. You get 7 days premium after being inactive for over one month. :) @Sia.