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Answered

how can i login when my account password forget and i dont remember my email?

St.Atlas 3 years ago • updated by MSI (Moderator) 1 year ago 4

Answer

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Answer
Answered
Please contact help@tankionline.com and request a new password for your account.
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Answer
Answered
Please contact help@tankionline.com and request a new password for your account.
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Well if you don't remember your email, you should follow the format of account theft, as you do not currently have access to your account. Email help@tankionline.com with the answers to these questions:


1. What is your nickname?
2. Have you invested real money in the game? If so, please specify the dates and methods of payments (if you used SMS, write your phone number).
3. Are you someone's referral? (referrals are players that joined the game by clicking on a banner or a link). If so then enter the nickname of your referrer (the person who invited you to the game.)
4. Which e-mail address your account was linked to after the registration?
5. Which serious bans / punishment were on your account?
6. The last time you entered the game (date)?
7. Where do you play from (country, region, city)?
Please provide a screenshot containing your external IP address from the page http://whatismyipaddress.com and place it on a free image hosting website such as: http://imageshack.us/
8. What is the last hull purchased on your account?
9. What is the last gun purchased on your account?
10. Which e-mail address should the account be linked to in case of a positive decision on the application?

Even if you can't answer some, still try to put as much detail to help the service in retrieving the account to you.

I dont remember my email on my acc

The alternate that you can do is to click 'Change email and password' in the settings option and check all your emails to see which one received it. The one which received it is the one connected to your account.