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Answered

Tanki X Crashing

pachycephalosaurus 2 years ago • updated by Gusisau 4 weeks ago 13

I wanted to play Tanki X, but it crashed. Then, I e-mailed help@tankionline.com, but the link they sent me (echo.tankix.com) didn't work for me because I was required to have a password to get on the site. Since I don't have an account, I'm just sitting here with a useless invite code. Is there a way to prevent this from happening?

Answer

Answer

I see. I'd suggest you to send an email to the tech support at help@tankionline.com and explain your problem in detail like you did here. Also attach crash report folder. If the email doesn't let you attach, first upload it on google drive or any other file hosting site like mediafire.com.
They'll be glad to help you.

GOOD, I'M SATISFIED
Satisfaction mark by pachycephalosaurus 2 years ago

Start the application as Administrator. Set the graphics quality to low or medium and select windowed mode. Tell me if that helps.

Administrator was the thing in the command prompt, right?

Anyways, I tried it and it still crashed on windowed and both low and medium graphics.

What I meant was right click it and select "Run as Administrator". And can you please provide a little more explanation. Do you see the loading bar, does it goes to completion or the game crashes right after you press the play button. What does the error message say?

  1. Ok, I ran it as an administrator, but it still didn't do it properly. A more detailed explanation:
  2. After clicking "Play!" it just becomes a white screen and says "TankiX (Not Responding)."
  3. A new window opens that says "The game crashed. The crash report folder named '2016-7-21_200340' next to game executable. It would be great if you'd send it to the developer of the game!"
  4. After clicking "ok" on the pop-up, it closes.
Answer

I see. I'd suggest you to send an email to the tech support at help@tankionline.com and explain your problem in detail like you did here. Also attach crash report folder. If the email doesn't let you attach, first upload it on google drive or any other file hosting site like mediafire.com.
They'll be glad to help you.

+1

PLEASE READ: If you're curious to find out what happened when I contacted help@tankionline.com, I was told to reinstall my graphics card, which helped.

hey can some one help me beacause when i play tanki x it say this pls help me the developer or anyone else

Yeah, this pop-up happened to me, too.