I think, there was update of Tankionline, I got to know that the chats will be available after the 8th rank.
Is there any specific reasons for that?
We have changed the rank restrictions, because many players that get banned create a new account just to keep on breaking the rules, many hackers use lower accounts when posting phishing sites or luring people into giving them crystals or accounts. We want to avoid these issues as much as possible. I understand that for many players it's annoying that they can't use the chat yet. However, don't forget that a lot of the newbies have so many new things to learn and so many new things to look out for that they won't even think of using the chat yet and just focus on learning how to play. If they're serious about playing, they will rank up soon enough. The 8th rank is still a rank that can be easily reached.
Then the other problem is hackers can hack without being reported because lower ranks can't report them so moderators can see. This player, SkypeTIVI, has speed hacks and fly hacks. A gold dropped and he got it because he flew onto it. I hate how I can't help others ban this hacker because my rank is too low. Please change it back to a lower rank. Also, please ban this player - I saw him hack. Tell me when he is banned. I am so frustrated with these hackers.
Customer support service by UserEcho