0
Answered

I got hacked.

JunParkJP 3 years ago • updated by Scientist (Administrator) 2 years ago 1
Hello. My name is simply Jun and I will be discussing my issue with you.

As you see, I have bought some crystals, and was deeply satisfied and did not regret buying them.

I used the crystals but left some over for some future M1 upgrades.

Recently, just now, I have seen something that I did not like.

Someone had hacked into my account. I did not know who it was.

I have never shared my password with anyone. I didn't know how I was hacked.

I knew this because the person who hacked into my account bought a Mammoth and upgraded it to M1.

And also, my gun that I'd been playing with was switched to a Sniper. It's name is Shaft.

This "anonymous person" that had hacked into my account did something I did not approve of, or upgraded what I did not want.

Please, help me as soon as possible.

Answer

Answer
Answered

Hello, Jun!
If you're sure someone else is entering your account, change your password as soon as possible! Contact help@tankionline.com and tell them you were hacked. After making sure you're not the person who bough Mammoth M1, it will be removed from your Garage and you'll receive your crystals back.

GOOD, I'M SATISFIED
thank you!!
Satisfaction mark by JunParkJP 3 years ago
Answer
Answered

Hello, Jun!
If you're sure someone else is entering your account, change your password as soon as possible! Contact help@tankionline.com and tell them you were hacked. After making sure you're not the person who bough Mammoth M1, it will be removed from your Garage and you'll receive your crystals back.