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Answered

My Account has been banned for 1 year now. Reason was being blocked for hacking? It wasn't ME!

Hassan17TheChosenOne 2 years ago • updated by TheTwoBroTeam 2 years ago 2

My account hassan331 was banned last year in 2015. The reason was sent from TankiOnline was because hacking but that simply wasn't true. I was on top of someone using the hack. After the hacker pushed me on top of a building like so many other people who have also been pushed on buildings. I then received a message from TankiOnline that they are looking into my account for cheating. I come back 30 minutes later then I receive a message from TankiOnline that im banned forever then I feel very upset and angry for the misconduct because i very know that I wasn't the hacker and i was then known by tanki online as a cheater..... but clearly from my stand point i wasn't. I hope that TankiOnline could check into this more deeply and see who the real cheater was.



Answer

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Answer
Answered

Hi Hassan!

Sorry to hear that. But we can't do anything as we don't have powers. You must contact Technical Support (help@tankionline.com) as they are your last line of defense. Explain your problem in as much detail as possible and ask them to check your Ip address for verification. If you really are not responsible for the reason of block, your account will be unblocked.

+1
Answer
Answered

Hi Hassan!

Sorry to hear that. But we can't do anything as we don't have powers. You must contact Technical Support (help@tankionline.com) as they are your last line of defense. Explain your problem in as much detail as possible and ask them to check your Ip address for verification. If you really are not responsible for the reason of block, your account will be unblocked.

Hi Hassan,

Sorry but in the same time somebody just went to complain that their account has been stolen. it hasnt they lied to tanki so it is telling me that i am banned i cannot enter. my level picture had 3 diamonds. user name. likeaboss625