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Answered

Problem with email address when trying to reserve nickname for Tanki X

gs101_tanker 3 years ago • updated by SHOAIB.ZAFAR 2 years ago 17 6 duplicates

Hi I need help because I was trying to save my nickname for tanki x but it says I don't have a valid email but I do,please help me

Answer

+1
Answer
Answered

Go to Settings and make sure your email field looks like this:

http://imgtnk.com/i/9f1c982e.png


If you can change your password easily in Settings, it means your account is not linked to the email address. To do it, delete the email address you have there and write example@tankionline.com address there. Click "Save". Open Settings again, change the email address from example@tankionline.com to any email address you wish. Open the mail and check for a message from Tanki Online. Click the link to confirm the email address.

Duplicates 6

+1
Answer
Answered

Go to Settings and make sure your email field looks like this:

http://imgtnk.com/i/9f1c982e.png


If you can change your password easily in Settings, it means your account is not linked to the email address. To do it, delete the email address you have there and write example@tankionline.com address there. Click "Save". Open Settings again, change the email address from example@tankionline.com to any email address you wish. Open the mail and check for a message from Tanki Online. Click the link to confirm the email address.

I have the code for Tanki X but where do i put the code?

Please answer.

+3

I did as the moderator suggested. I re-verified my email address. There is a green check mark next to my email address. I assumed it has been verified. Still, I cannot reserve my nickname. It kept telling me that I need to link an email address to my nickname.


I mean how many more times do those of us who cannot get this to work to keep trying. This is a problem with the Tankionline system. If the programmers cannot get this to work, how do you expect us to get this to work? Maybe Tankionline open up the system, I am sure there are enough smart programmers out there can figure it out.


+2

I have re-entered my email address both in the Adobe stand alone player, and the integrated player on theTanki site, got confirmation emails for both, clicked on the link, got into the Tanki site.

Tried the special site many times, but it won't allow me to register because it tells me I need an email address.

As an experiment I bought some crystals, and received an acknowledgement email from Tanki, so my email address appears to be connected for some things.

I believe the developers will have to look at the special site, to ensure the information players know is properly entered, is linked up.

+1

The same problem,putting new email address keep popping up the same message " To receive the code, you need to link an email address to your account and confirm it."

+2

Has anybody received feedback from Tanki HQ on how this problem is to be resolved?

I have suggested in the forum that Tanki posts a dedicated link on the gamepage, where players can enter their nickname and email details, and in turn Tanki links this information to the special site.

Things do not appear to be joined up properly in this way right now, considering the problem we are having.

Anybody agree?

I have the same problem as bicshot and highlight

i have two account which log in directly to tanki online site and thats works but the my old account i was sign in the mini clip games it doest work tried several emails doesn't work i don't know why…

no info from Tanki HQ about the problem?


i tried so many times but it still doesn't work

help me plssss

Nothing new from Tanki Support.

Not even a reply to my last e-mail.

Been back into my settings, and reset everything again several times.

Got e-mail confirmations. Clicked on the link as requested.

Went back into the Special Site.

Same result. Still looking for an e-mail address.

Anybody out there come up with anything new?

Finally made it!!!!

Contacted Tanki Support another time.

Got a prompt reply that they had verified my e-mail address.

Back to the Special Site.

Got my reservation and code.

So don't give up.

I still dont get this.What settings are you talking about?Tanki online settings?

My account is verified but when i am write my email then click on get the code it said

the option is not longer available :/

+1

The option to reserve your TankiOnline nickname is no longer available.